High quality resources for your parents
Full video library
HelpMe Feed has created a comprehensive library of high quality, relevant videos, information and support tools for you to use and send directly to parents.
Upload your own content
Add your own resources to your library for easy sharing with parents and within your clinic.
Improve communication and streamline admin
Real human support, without the travel time. Video calls with parents to help you scale and improve your care program.
From quick check-ins to daily survey reports — messaging keeps every detail of your parents’ breastfeeding progress in the one place.
In-built security for your data. At every step, your parents‘ and clinic’s data is kept secure and encrypted.
Analyze parent outcomes in real-time
Built-in outcome measures help you track parent programs and manage risks.
Track parent feedback
Get an instant check on how parents are tracking through the program — or, send a custom survey to prompt their feedback.
Partnering with organizations around the world, we have a network of breastfeeding support coaches to help your parents when they need it most. Coaches are carefully trained, monitored and given access to our best practice resources.
Virtual Office Hours
Babies don’t care if it’s 2AM —but you do. With virtual office hours in your control, you choose when a parent can contact you. When you’re offline, the message will go to a trained community coach who can guide and reassure them until you’re available again.
Use our library of high quality, evidence based content or upload your existing favourite resources to build a suite of training materials for you and your team. Content can be downloaded offline for instant access wherever you go.
Feedback and Monitoring
Preventing a problem before it escalates to a medical condition greatly increases parent and baby health outcomes. Now you can create customized daily surveys for parents, increasing visibility into their daily routine and confidence.
“ I can't tell you the amount of times I’ve emailed a parent a poor quality video from YouTube and told her to skip until 3.15, watch those 5 seconds and then stop. With HelpMe Feed, not only do I know the video is high quality but I know she is only seeing what is relevant to her and her baby.”
— Karina Masters, IBCLC
With HelpMe Feed you can
Share hundreds of evidence based videos of real parents and babies
Get instant visibility of mom and baby’s progress with the activity timeline
Review parent outcomes and check in regularly with customized feedback surveys
Connect with parents via a video call or direct message at times that suit you
Extend your support and care through our community coach network of trained volunteerts
Keep updated with alerts and notifications for a variety of parent outcome measures
How does HelpMe Feed work for Coaches?
With HelpMe Feed, a parent is never alone.
In addition to the care from their health professional, parents can access our network of dedicated and trained community coaches. Health Professional clinics can choose to add their own group of volunteer coaches or access the HelpMe Feed pool of trained and caring volunteers.
Volunteer coaches can:
Choose their volunteer hours
Provide support anywhere, at any time
Access HelpMe Feed’s quality support tools and video resources
See an immediate impact as they help build a parent’s confidence
In the past, a parent might have had a close support network of family, neighbours and the community to support them through the early days of parenthood. Our vision for the community coaches is to revive these essential support networks through technology.
We’re actively seeking community volunteer groups and individuals who are passionate about improving health outcomes for parents and babies. If you’d like to learn more, submit your interest below and we’ll be in contact.