Real human support, without the travel time. Video calls with parents help you scale and improve your communication.
Message a parent whenever you like and stay HIPAA compliant. In-app messaging keeps every detail of your parents’ breastfeeding progress in the one place.
Adhering to strict GDPR privacy and HIPAA compliance measures, the app’s security and encryption features protect your parents’ and clinic’s data at every step.
Full video library
HelpMe Feed has created a comprehensive library of high quality, relevant videos and resources. Developed in accordance with leading research including from the World Health Organization (WHO), Unicef and the Lancet, our clinically-approved content covers every step of the breastfeeding journey.
Upload your own content
Got a favorite resource you turn to regularly? With HelpMe Feed, you add your own resources to your digital library for easy sharing with parents and within your clinic.
Watch these short video samples for an example of our in-app support resources for parents.
“ So many times I’ve emailed a parent a poor quality video from YouTube and told her to skip until 3.15, watch those 5 seconds and then stop. With HelpMe Feed, not only do I know the video is high quality but I know she is only seeing what is relevant to her and her baby.”
— Kara Masters, IBCLC
“When I was breastfeeding my son, there was a huge lack of resources and I found the nighttime feeds especially hard. I feel now that I could have continued feeding successfully had there been the HelpMe Feed app and support available around at those difficult times.”
— Sarah, mother to Leo (4)
I believe if you get the breastfeeding piece right so many other things fall into place. The time is right for getting the word out to mothers about breastfeeding through innovation. This is how new moms get most of their information.
— Carey Lindeman, Founder of Welcome Baby Care
In addition to the care from their health professional, parents can access our network of coaches. Health Professional clinics can choose to add their own group of volunteer coaches or access the HelpMe Feed pool of trained volunteers.
A trained Volunteer Coach can:
Choose their volunteer hours
Provide support anywhere, at any time, from their phone
Access HelpMe Feed’s quality support tools and video resources
See an immediate impact as they help build a parent’s confidence
Health professionals can use our full library of evidence based breastfeeding support videos, or upload custom content to share. All clinic data is locked with our 100% HIPAA compliant encryption. Communication is made easy through video calls, instant messaging and short surveys for parents – helping you provide smarter, scalable support to parents.
Checking in with parents has never been easier with HIPAA compliant video calling in the app. Health proffessionals are now able to call and organise appointments through HIPAA compliant video calling in the app. Of course parents can always check-in with community coaches for emotional support through video calling 24hrs a day.
2 way messaging in the app allows health professionals and parents to have quick HIPAA compliant communication. Health professionals can set their hours within the app, so they are not contactable when they choose. Parents can reach out to a community coach for emotional support if they need it out of hours.
The HelpMe Feed video resources are short form, specific, visual, and evidence based. They will help guide a new generation of breastfeeding mothers through the stages of breastfeeding, from pre-birth to 12 months.
HelpMe Feed's resources have been built based on leading research by UNICEF, the World Health Organization, the Lancet and similar authoritative and Baby Friendly sources. We regularly review new research and developments in the breastfeeding landscape to make sure our content is relevant, accurate and meeting modern families' needs.
The video resources guide parents through all the stages of breastfeeding. Covering preperation, latching, position, feeding, and weaning babies off breastfeeding. Every video is evidence based and supported by visual information.
Parents progress bars under their profile indicates which videos they've watched. Health professionals can send a program of video resources for the parents to watch and complete. The progress bar, on their profile will fill up and the videos as they complete the program.
Surveys are a simple way to check in with parents regularly. A few short questions can be assigned to a parent which can track their progress in the program as well as the health of the baby.