We are actively recruiting and training volunteer coaches who will use the HelpMe Feed app to support new parents when their Health Professional is not available.
Every Volunteer Coach plays an important role in helping us achieve our mission. They do this by providing emotional support and reassurance at a vital time in a parent’s breastfeeding journey.
In the past, a parent might have had a close support network of family, neighbours and the community to support them through the early days of parenthood. Our vision for the community coaches is to revive these essential support networks through technology. With your help, we can save up to 800,000 infant lives each year.
* Lancet Breastfeeding Series (2016)
Choose your volunteer hours — no set minimum
Provide support anywhere, at any time
Reach out to a dedicated Community Manager for support
Access HelpMe Feed’s quality support tools and video resources
See an immediate impact as you help build a parent’s confidence.
“By supporting breastfeeding mothers long distance through smart technology, you’ll directly contribute to maternal and infant health around the world. As a volunteer, your role as a community coach will be valuable and appreciated. Research has indicated that people who volunteer are measurably more healthy and happy than their cohorts who don’t.
The HelpMe Feed Project may be this opportunity for you. Whether you have 1 hour a week or several days a month to share your support and expertise with new parents, your contribution is valued and important.”
— Randee Bloom, RN, MBA, PhD
View some samples of the type of video content you’ll be able to send to a Parent within the app when their Health Professional is not available to.
Health professionals can use our full library of evidence based breastfeeding support videos, or upload custom content to share. All clinic data is locked with our 100% HIPAA compliant encryption. Communication is made easy through video calls, instant messaging and short surveys for parents – helping you provide smarter, scalable support to parents.
Checking in with parents has never been easier with HIPAA compliant video calling in the app. Health proffessionals are now able to call and organise appointments through HIPAA compliant video calling in the app. Of course parents can always check-in with community coaches for emotional support through video calling 24hrs a day.
2-way messaging in the app allows health professionals and parents to have quick HIPAA compliant communication. Health professionals can set their hours within the app, so they are not contactable when they choose. Parents can reach out to a community coach for emotional support if they need it out of hours.
The HelpMe Feed video resources are short form, specific, visual, and evidence based. They will help guide a new generation of breastfeeding mothers through the stages of breastfeeding, from pre-birth to 12+ months.
HelpMe Feed's resources have been built based on leading research by UNICEF, the World Health Organization, the Lancet and similar authoritative and Baby Friendly sources. We regularly review new research and developments in the breastfeeding landscape to make sure our content is relevant, accurate and meeting modern families' needs.
The video resources guide parents through all the stages of breastfeeding. Covering preparation, latching, position, complementary feeding and many other relevant and important topics. Every video is evidence based and supported by visual information.
Parents' progress bars under their profile indicate which videos they've watched. Health professionals can send a program of video resources for the parents to watch and complete.
Surveys are a simple way to check in with parents regularly. A few short questions can be assigned to a parent which can track their progress in the program as well as the health of the baby.