Forging a community
Upon starting the trial, the Australian Breastfeeding Association volunteer counsellors and participant mothers have been sharing their experiences on the trial’s Google+ Community. This includes best practice, technical troubleshooting and other tips for both mothers and counsellors alike. ABA counsellor, Lynn Ng wrote a particularly in depth troubleshooting post, outlining what she learnt during her first shift and leaving tips for other counsellors.
The participants have shown a great sense of community and mutual support already, just a few days into the trial. The feedback is invaluable not only to the trial participants, but to the team behind Breastfeeding Support Project who have worked tirelessly to improve the program.